Conference of Freight Claims Departments [PDF]
23 May 2013 in Bern
This year’s Freight Claims Departments’ Conference will be held on Thursday, 23 May 2013 in the CIT offices in Bern. The conference is designed for members of the CIT and in particular staff from claims departments, sales and legal departments together with members of the UIC Wagon Users’ Study Group. The conference has been divided into three modules.
The focus of the first module will be on wagon law and the processing of damage to wagons and of damage caused by wagons. Likewise, attention will be given to goods-in-transit insurance in the first module in that the problems of settling loss and damage together with the estimation and cover of risks will be considered.
In the second module, participants will divide into three syndicate groups to focus on the fundamentals of the work of claims departments. Amongst these issues will be the use of the CIM Uniform Rules and the AIM, identifying loss and damage and creating formal reports, damage caused to wagons and damage which wagons cause to goods, to the infrastructure and to third party property. The results of these three syndicate groups will be presented at the end and discussed in the plenary session. The ideas generated by the syndicates will then be taken forward by the CIT’s CIM Working Group and CIM Committee for consideration in more detail.
The third module will provide participants with an opportunity to have face-to-face discussions with their colleagues in other undertakings to improve liaison arrangements or to resolve specific cases. The CIT General Secretariat will be pleased to assist in organising appointments, if necessary.